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AOPA Flight School Connector - Code 7700 - Customer Service Emergency and How to Recover

This month we are addressing practical tips on recovering from a customer service disaster. Breakdowns in customer interactions are unavoidable but don't have to be catastrophic. We'll talk about some theories, actual scenarios, and some useful tips

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59:04
AOPA Flight School Connector - Code 7700 - Customer Service Emergency and How to Recover
AOPA Flight School Connector - Code 7700 - Customer Service Emergency and How to Recover
1:07:15
AOPA Air Safety Institute Presents - Back to the Backcountry_ 2021 in review
AOPA Air Safety Institute Presents - Back to the Backcountry_ 2021 in review
1:23:27
Don’t Get Rusty - Over the Top: Maximizing Your Flying From the Trenches
Don’t Get Rusty - Over the Top: Maximizing Your Flying From the Trenches
1:01:28
AOPA Flight School Connector - Customer Feedback: How to Give It, Get It, and Use It
AOPA Flight School Connector - Customer Feedback: How to Give It, Get It, and Use It
1:03:59
AOPA Air Safety Institute Presents - Wrong Surface Operations
AOPA Air Safety Institute Presents - Wrong Surface Operations
1:09:30
AOPA Air Safety Institute Presents - Implementing 'Learn to Turn'
AOPA Air Safety Institute Presents - Implementing 'Learn to Turn'
1:29:55
Don’t Get Rusty: Behind the Headset- ATC
Don’t Get Rusty: Behind the Headset- ATC
57:43
AOPA Flight School Connector: How to Host A Great Flight Event
AOPA Flight School Connector: How to Host A Great Flight Event
1:00:32
AOPA Flight School Connector - Building Good Airport Relationships
AOPA Flight School Connector - Building Good Airport Relationships
57:39
The AOPA Air Safety Institute Presents - What Went Wrong_ Beaver vs. Otter
The AOPA Air Safety Institute Presents - What Went Wrong_ Beaver vs. Otter
1:02:15
The No-Win Drone Battery Conundrum
The No-Win Drone Battery Conundrum
1:29:25
Don’t Get Rusty: We Are Pilots: Da, Da, Da, Da, Dum, Dum, Dum (Wild Insurance Stories and ​How to Avoid Them)
Don’t Get Rusty: We Are Pilots: Da, Da, Da, Da, Dum, Dum, Dum (Wild Insurance Stories and ​How to Avoid Them)
1:05:26
AOPA Air Safety Institute Presents - Post Maintenance Flying
AOPA Air Safety Institute Presents - Post Maintenance Flying
1:02:02
ASI Presents What Now? Decision Making on the Fly!
ASI Presents What Now? Decision Making on the Fly!
1:30:54
Don’t Get Rusty Series: SPECI KDGR 081600Z 35920KT CLEAR: RMK Weather and How to Read It (Part 2: The readable stuff)
Don’t Get Rusty Series: SPECI KDGR 081600Z 35920KT CLEAR: RMK Weather and How to Read It (Part 2: The readable stuff)

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